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Emergency Preparedness

The BC Emergency Management Framework provides a unified structure to support tourism partners and visitors on matters related to the four pillars of emergency management; namely, mitigation, preparedness, response and recovery.

EMERGENCY PREPAREDNESS GUIDES

Emergency Resources for BC’s Tourism Industry

During times of stress and uncertainty, it is important to share information from official sources only. There are a variety of resources available to help you prepare for emergencies, gather up-to-date information and help visitors plan their travel.

PreparedBC: Tourism Resources

Step-by-step guides to prepare businesses and their staff for emergencies, with templates and tools to help operators easily plan a fast and effective response.

EMERGENCY RESOURCES

Emergency Info BC

Information about emergencies in BC, including evacuation orders and alerts.

Drive BC

Information about road closures, major events, and transportation delays.

Floods | River Forecast Centre

Analyses snow pack, assesses seasonal water supply and flood risk, and predicts flows in BC’s rivers and streams. It produces a range of bulletins, maps and warnings to inform emergency managers and the public about current and upcoming streamflow conditions.

Wildfire | BC Wildfire Service

Report wildfires to *5555 on a cell or 1 800 663-5555 toll-free.

Parks & Recreation Sites | BC Parks

Information on warnings and closures for provincial campgrounds & parks as well as recreation sites and trails

Weather Alerts | Environment Canada

Resource for the latest weather information, statements, and air quality advisories.

Emergency Social Services

Information regarding emergency reception centres and assistance.

Support for the displaced, and group lodging

Red Cross

Community news, training and certification, support resources

Evacuees can register with the Red Cross by calling 1-800-863-6582

The Great BC ShakeOut | BC Earthquake Alliance

Every third Thursday of October, a locally driven earthquake drill takes place at 10:20am. It provides an opportunity to practice earthquake protocols to ensure safety should an earthquake ever occur. If you have yet to participate – resources and valuable tools have been developed by the BC Earthquake Alliance.

A comprehensive guide developed by the BC Earthquake Alliance supports the tourism industry and businesses in their earthquake drills and safety protocols and includes considerations for staff, for residents and for visitors.

What Tourism Business Owners Can Do:

Share these resources with your staff and follow key social media accounts for the latest news.

Help your guests:

If your business is located in an impacted area, provide your current customers and future reservations with regular updates, by directing them to official information sources.

f your business is not impacted directly, help your current guests plan the rest of their trip to areas that are safe and open for business (your local visitor centre has a wealth of information on places to stay and things to do).

If your business is not impacted directly, be proactive with future reservations—let your customers know it’s business as usual and you are looking forward to hosting them. British Columbia is a very large province and sometimes our out-of-province guests can get confused by geographically misleading information.

See BC Parks website for most up to date information.

The B.C. River Forecast Centre reports, “Disturbances such as fire affect the hydrologic response of streams, rivers and lakes relevant to potential flooding. Specifically, flows from snowmelt dominated watersheds impacted by fires tend to be greater and peak earlier as compared to undisturbed areas, even under normal weather conditions. Many of the regions affected by burns last summer have above normal snow packs this year.”

If you are experiencing flooding issues that affect your home or business, please call the Provincial Emergency Reporting Line at 1-800-663-3456.

🎤 Exciting News! 🎤

Get ready to be inspired by Shaun Boothe's opening keynote at the 2024 BC Tourism Industry Conference! You won't want to miss out on his powerful and musical message. 🌟

Register for the conference today through link in bio 👆
TIABC CEO Walt Judas met with BC Hospitality Foundation Executive Director Alana Dickson to discuss the organization's participation in the upcoming BC Tourism Industry Conference (BCTIC), March 6 & 7 in Victoria. 

BCHF will be on hand to enlist industry support via a 50/50 draw, donations, and a contribution by TIABC in lieu of gifts to speakers. 

Secure your spot at BCTIC today! Register through the link in the bio. 👆
TIABC CEO Walt Judas met up with Boating BC Executive Director Bruce Hayne, and Ahoy BC Executive Director Dave Mailloux at the annual Vancouver International Boat Show at BC Place Stadium over the weekend.  Ahoy is one of TIABC's newest members.  Walt has also been working closely with Boating BC to ensure marine tourism interests are represented in the new BC Land Act Amendment consultation currently underway until March 31st.
TIABC at Pacific Northwest Cruise Symposium!🚢

TIABC CEO Walt Judas was in Seattle yesterday, connecting with industry leaders at the Pacific Northwest Cruise Symposium. 🤝 Joined by Butchart Garden CEO Dave Cowen, GVHA CEO Robert Lewis-Manning, and CLIA Senior Advisor Barry Penner.
🌟 Meet one of our keynote speakers: Tuija Seipell!🌟

Tuija Seipell is a highly sought-after Canadian keynote speaker, business advisor and editor. She works globally, but mostly in Europe and North America, including Norway, Sweden, Denmark, Finland, Italy, Portugal, Ireland, Spain, Estonia, Latvia, Canada and the US.

She’s a passionate advocate of customer experience and emphasizes the crucial role of emotions in business. She speaks and conducts workshops also on branding, strategy, leadership, trends, creativity, and storytelling. She works with numerous sectors from tourism, hospitality, startups, retail, health care, museums, film, financial and technology sectors, to educational and governmental institutions and universities.

Tuija's session Show Me a Reason to Love You delves deep into the essential hospitality tools at everyone’s disposal: The Moments of Truth that, with the new technologies, staff shortages, sustainability requirements and other uncertainties, have become more crucial, and more effective than ever before. They have also become more and more disappointing to guests and that’s where the Great Opportunity lies. 

📅 Save the date: March 6 & 7, 2024, for the BC Tourism Industry Conference in Victoria! Register today!

Register through link in bio. 👆
With Destination Greater Victoria CEO Paul Nursey, one of the co-founders of the Impact Sustainability Travel & Tourism Summit as another successful Impact conference wrapped up today in Victoria.🌍✨