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Sep 1, 2023

TIABC Voice of Tourism Newsletter – September 1, 2023

TIABC

CEO MESSAGE

Driving through a remote part of New South Wales a number of years ago, I was thoroughly enjoying the sights of the countryside until I saw a Subway fast food restaurant in the most random place. Similarly, while travelling through Swaziland, I was gobsmacked that in the centre of a small town called Piggs Peak…with its dirt roads, tiny fruit stands, ramshackle homes, and stray animals…there stood (out) the nicest KFC I’ve ever seen. My jaw dropped for all the wrong reasons.

This is not a shot at those fast food outlets in particular, but an acknowledgement of how easily an authentic visitor experience can be ruined by something that simply doesn’t fit.

Contrast that experience with one that I had earlier this week when I had the good fortune to explore the pristine Cariboo Mountains near Valemount as part of a fam trip with Canadian Mountain Holidays (CMH). It was the first time I had ever been rock climbing and hiking to an area only accessible to most by helicopter. There are no roads, logging, mining, or other blatant intrusions into the Cariboos backcountry to spoil the topography. More importantly, both the chopper, as well as CMH guests and guides leave an extremely light footprint to mitigate any impact on the landscape. In fact, the company works diligently and deliberately on sustainability initiatives to enhance biodiversity.

As for the trip, there are simply not enough words to describe how amazing it was. Seeing and learning about the magnificent glaciers, various mountain peaks, different species and vegetation, early explorers and habitants, history of the Cariboos Mountain Lodge, and more was not only good for the mind but also the soul.

I did some things I never thought I would do (e.g. via ferrata beside a deep canyon with a raging waterfall soaking me as I ascended the cliff) but thousands of others before me have done thanks to the incredible and professional CMH team.

The entire experience was transformational mentally, physically, emotionally, and spiritually at a time when it was most needed. The added bonus was that I also made some new friends from CMH, its parent company Alterra, and with tourism professionals from TOTA and elsewhere.

The iconic experiences that BC offers are second to none, especially when it comes to guided wilderness tours. It’s exactly why we need the tourism sector and companies like CMH to be stable and lead the charge in sustainability efforts, reconciliation, education, product development, and in generating demand for our province for the foreseeable future.

At the same time, CMH needs help from TIABC and our Adventure Tourism Coalition sector partners to push for legislative and regulatory changes vis-a-vis land use and tenure security, taxation, access, emergency management, and many other policies that I’ve been harping about that would allow our industry to excel, prosper and contribute to the greater good.

Unfortunately, the advocacy journey so far has been like a long, steep hike minus the reward of reaching the top of the peak and experiencing the majestic views of the valley below. But onward we go hoping to realize our goals.

While hiking in the Cariboos, never once did I miss any of the modern conveniences I enjoy at home or when travelling to various destinations. Instead, all of my senses absorbed the spectacular surroundings as I paused several times each day to recognize how grateful I am for the privilege of working in the tourism industry and calling British Columbia my home.

One day when my grandchildren have the opportunity to join CMH or any other operator for an authentic BC experience, I hope they never come across a fast food outlet or anything similar where it’s not supposed to be, especially in the back country.

Added note: – TIABC empathizes with the thousands of BC tourism operators who are seriously hurting following devastating wildfires in parts of the province. To that end, we are working with and supporting the collective efforts of our colleagues at TOTA, BCHA, BCRTS, BCDMOA, ATC and other sector associations and stakeholders in appealing to senior levels of government for immediate and long-term support to ensure businesses survive and rebound.

Walt Judas
CEO, TIABC

Related Posts

National Day for Truth & Reconciliation

During the last week of each September, Canada observes National Truth and Reconciliation Week, culminating on September 30th with the National Day for Truth and Reconciliation (NDTR).

Tourism businesses and organizations can advance reconciliation by promoting understanding, respect, and meaningful engagement with Indigenous cultures by collaborating with Indigenous communities to accurately represent their history, traditions, and cultures in tourism experiences, supporting Indigenous-owned businesses and promoting employment opportunities, educating visitors and staff about the history and current issues facing Indigenous peoples, establishing a long-term partnership with communities, and highlighting and promoting Indigenous-led experiences.

September 30th also coincides with Orange Shirt Day and goes far beyond simply wearing orange in solidarity - it is an Indigenous-led grassroots commemorative day intended to raise awareness of the individual, family and community inter-generational impacts of residential schools, and to promote the concept of “Every Child Matters”.

Indigenous Tourism BC (ITBC) encourages everyone to look for an event in your area and "step forward as an active witness to ensure, through thorough and honest education, that this never happens again." 

TIABC encourages all British Columbians to wear orange on September 30th and honour the thousands of survivors of residential schools.

By taking these steps, we can all contribute to understanding, healing, and a more equitable relationship between Indigenous and non-Indigenous communities.
Postcards from BC 📬

Wish you were here from Kat Craats, Marketing Manager for Wildplay Element Parks, in Squamish! 🌲🧗‍♀️
At a Greater Vancouver Board of Trade breakfast meeting, TIABC CEO Walt Judas met up with Rocky Mountaineer President & CEO Tristan Armstrong, as well as VIA Rail President & CEO Mario Peloquin who outlined his railway's 2030 strategy aimed at increasing passenger rail service across Canada. 

Within the next five years, VIA Rail will update much of its fleet with new equipment to replace railcars that are up to 77 years old.

While the federal government has invested some $3 billion in VIA Rail over the past five years, it pales in comparison to Europe's $87 billion and $69 billion the United States is investing in rail service and infrastructure in the coming years.

VIA Rail onboards and delivers a combined 30,000 passengers annually in British Columbia with targets to increase the numbers, particularly as new railcars come into service.
BC TIC 2025 Sponsorship Opportunities

Our sponsors are critical to what makes the BC Tourism Industry Conference a consistent success. Aside from helping to offset the costs of staging this event, sponsors deliver benefits to delegates that help grow their businesses, as well as BC’s visitor economy as a whole.

If your company is keen to connect with tourism leaders and stakeholders throughout British Columbia and Canada, we encourage you to partner with us for the 2025 BC Tourism Industry Conference.

If you have a unique sponsorship idea that you would like to explore, please contact us. We offer the flexibility to customize packages to meet your unique business objectives. Packages are available on a first-come, first-served basis. We look forward to seeing you in beautiful Vancouver.

Contact us at: info@bctourismconference.ca
2024 TIABC Election Toolkit 

Just in time for the 2024 provincial election campaign that is about to begin, TIABC has produced a valuable toolkit for your use. The toolkit provides a wealth of resources to better inform you of the current political landscape, what the implications for tourism may be, and how to engage with politicians and candidates.

The election toolkit also addresses the value of tourism to British Columbia and informs on what the tourism and hospitality priorities are. 

The comprehensive toolkit expands on these areas by providing recommended questions to ask candidates, for example: "How does your party view tourism as an industry and government priority relative to other sectors of British Columbia’s economy?"

Please download the 2024 TIABC Election Toolkit below, share it with your members and your stakeholders, educate on the value of tourism and inform candidates on today's issues facing our sector. Feel free to send TIABC additional questions that can be added.

Download the toolkit through link in bio! 👆
Postcards from BC 📬 

Wish you were here from Joe Baker, Dean of Okanagan College School of Business, at Okanagan Stables in Lake Country.